Terms and Conditions
In using this website, reserving products/services, purchasing products/services, and providing information, you are deemed to have read and agreed to the following terms and conditions:
Conditions Of Rental
The term “equipment” means any and all types of items provided for rent from E and L Rentals LLC to Customer. Equipment is leased to Customer and no transfer of right, title, or interest is given and equipment shall remain the property of E and L Rentals LLC. The term “Customer” means the person listed in the rental equipment and all others for whom they obtained equipment. The person listed in the rental agreement warrants and affirms
they are over 18 years of age and have the right to bind and agree to these Terms and Conditions for ALL members of their group.
E and L Rentals LLC, its agents, and employees shall not be responsible for personal injuries or property damage, loss or delay incurred by any person arising out of the act of negligence of any direct or supplemental carrier or other person rendering any of the services or products being offered in these rental; nor shall E and L Rentals LLC be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of E and L Rentals LLC or of any agent or supplier, or due force majeure.
The bicycles and scooters provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative. Individual bike and scooter specifications are subject to change based on availability of replacement components.
Renters follow any suggested itinerary at their own risk and agree not to hold E and L Rentals LLC responsible for injury or death resulting from accidents. We strongly recommend the use of approved helmets whenever mounted on a bicycle or scooter. Helmets can be provided at no additional cost.
Waiver Of Liability
Customer understands and accepts that using the equipment exposes Customer to potential hazards. In recognition for the inherent risks associated with the rental and use of equipment, Customer confirms for themselves and all on this reservation that they are physically and mentally capable of participating in the activity and using the equipment. Customer further acknowledge they are participating willingly and voluntarily. Customer
knowingly and freely assume all risk, both known and unknown, including, but not limited to personal bodily, mental injury, accidents, illness, and death, even if arising from the negligence of those persons released from liability herein and assume full responsibility for damage or loss of personal property (Customer’s own or damage to others caused by Customer) as the result of any accident that may occur.
In consideration of services or equipment provided, Customer, on behalf of their heirs, successors, assigns, next of kin, and personal representatives, do herby release and forever discharge and hold harmless E and L Rentals LLC its DBA’s, Principals, directors, trustees, officers, owners, agents, and employees from all liability arising out of the activity and waive any claim for damage arising from any cause whatsoever, including but not limited to all
personal, bodily or mental injury, disability, death and loss or damage to person or property, whether caused by the negligence of those persons released or otherwise. Customer also agrees to indemnify and hold harmless E and L Rentals LLC its DBAs, principals, directors, trustees, officers, owners, agents, and employees from all claims, judgments and costs, including attorney's fees, incurred in connection with any action brought as a result of
Customer’s use of equipment.
HELMETS
E and L Rentals LLC recommends Customers use a helmet when riding a bicycle or scooter of any type and will provide helmets. Customers who do not use a helmet do so at their own will and own peril.
Customer Inspection
Customer agrees and acknowledges they are to inspect equipment upon receipt and should they find any equipment not in proper mechanical or aesthetic condition, they shall immediately notify E and L Rentals LLC. Upon use of the equipment, Customer accepts the condition of the equipment as is, agrees it is in proper functioning condition, and accepts responsibility for the care of equipment while in Customer’s possession.
Use Of Equipment
Customer agrees to use equipment in a safe manner and in accordance with all South Carolina traffic laws and regulations as well as the regulations and ordinances of the Town of Hilton Head and neighborhood requirements governing use of equipment. Customer shall not misuse or abuse equipment and agrees to not subject equipment to any unsafe use, use while under the effect of alcohol or drugs, and not assign its rights to use of equipment. Customer shall not use phones or cameras while riding. Customer shall not
subject equipment to any body of water, including the ocean and tidal pools, and is responsible for all water damage. Customer shall only ride on open paths, trails and roads and shall not trespass. Customer agrees not to modify, change, add, or remove items from equipment. Customer understands how to use the equipment and acknowledge Customer is responsible for the safe use of equipment for all members of its group and ensure their safe use of equipment. Customer agrees no child will be left unattended in any child seat, carrier, or any other equipment. Customer shall return equipment to the same or agreed upon location as it was delivered to them at the end of their rental period clean and undamaged. Bike attachments may not be attached to bikes/scooters/equipment that does not belong to E and L Rentals LLC.
Delivery and Pick Up
Renters are responsible for ensuring that management at their accommodation is agreeable to accepting bike deliveries and providing safe storage for bikes and scooters at their location. Similarly, renters are responsible for ensuring that management at the designated collection address are agreeable to safely storing bikes on property. Renters staying at
private residences must place bikes/scooters in a location that our delivery driver has access for pick up. Bikes/scooters stored in closed garages or behind locked gates on the day of pick up will be charged the LATE RETURN FEE at the current daily rate for each additional day that the bikes/scooters are inaccessible for collection.
The “Start Time” on the order page is only for store reference, it is not the exact time of rental start. One day and two day rentals are for 20-44 hour periods starting from the time of delivery. Three or more day rental are from the day delivered as the first day to approximately the number of rental days later. For example, a Saturday 7 day rental begins at time of delivery on Saturday and ends on Saturday in the morning. In times of high demand,
deliveries will be made based on a combination of the date the order was placed, length of rental, and proprietary logistics optimization processes. Customer must provide delivery address at time of order. All orders end at 9:00 AM on the last day listed on the agreement. We will begin pick up as early as 9:00AM so please ensure the bikes/scooters and equipment
are locked where we left them. During times of high demand, E and L Rentals LLC reserves the right to deliver orders for Saturday delivery the following Sunday morning without any discount owed to or right to cancel by Customer.
Termination of Agreement
Customer agrees E and L Rentals LLC has the right to terminate the agreement and the rental contract at any time due to Customer’s actions or improper conduct and re-take possession of said equipment and for said purpose E and L Rentals LLC, its DBAs , and employees may enter the property or premises where equipment is located to effect its return without liability for trespassing.
Payments, Cancelation, And Refunds
All payments shall be made in full at the time of order. Orders may be canceled up until 9:00 AM 7 days before a rental begins and receive a full refund. After that time, all orders are final and no rain checks or refunds will be given. Once equipment is delivered, should Customer not be able to utilize equipment for the full rental period for any reason, no refund for unused time will be given. If the rental period is extended, the Customer authorizes the Company to charge the credit card on file for monies due without the cardholder present. If any action is brought to enforce any of the terms or conditions of this agreement, or recovery of any sums due to hereunder, Customer agrees to pay all legal fees, court costs, or other
expenses. Rentals ending before the end date are not eligible for a refund. Any applicable refunds will be issued upon return of all rented equipment.
Responsibility For Damage Or Loss
Customer agrees he/she will return the equipment in the same good condition as when received, ordinary wear and tear accepted, and to bear the cost of repair to replacement of lost or stolen, damaged or broken bicycles/scooters or parts to E and L Rentals LLC for said equipment. Customer assumes liability for any and all damage or loss of equipment and
damage or loss to personal property, accident/injury to other persons related to the use of equipment. It is the Customer’s responsibility to prevent damage, loss, or theft of equipment. Therefore regardless of the party at fault, Customer understands and agrees to be responsible for the theft or damage to said equipment. Customer shall assume liability for any and all damage or loss of and to personal property, accident/injury to other persons
related to said rental of equipment.
It is the Customer's responsibility to prevent damage, loss, or theft of equipment. In case of theft a formal Police Report must be lodged and a copy must be forwarded to us. Customer is responsible for the cost of excessive cleaning and to repair any damage to equipment while in Customer’s possession at eh normal shop rate plus retail cost of repair parts required to return equipment to its condition at time of rental. Should equipment be lost or stolen, Customer agrees to pay the current replacement cost. There are no warranties, expressed or implied, in connection with the use of the rented equipment. Customer agrees E and L Rentals LLC may charge the credit card on file for any damage or late returns. Customer agrees any bicycle/scooter ridden in wet sand is subject to a minimum $75 cleaning and repair charge.
Choice Of Law And Venue
The rental and this agreement shall be governed and interpreted solely in accordance with the law of the State of South Carolina. Any Litigation involving the use of equipment shall be brought solely within the State of South Carolina and shall be in the Exclusive jurisdiction of the court of Beaufort County South Carolina. If any provision is deemed invalid or
unenforceable, the remainder of this agreement remains in full force and affect.
Consent To Contact
Customer agrees that E and L Rental LLC, its DBAs, employees, and marketing partners may contact Customer utilizing information provided by Customer. Customer confirms that the information provided is correct and is responsible for updating information as it changes. Customer has the right to opt out of any marketing contact by notifying E and L Rental LLC in writing of its request to be removed. E and L Rentals LLC may contact Customer for
reasons related to its rental equipment regardless of marketing preference.
Acceptance Of Terms And Conditions
Customer understands and agrees to its acceptance of E and L Rentals LLC’s Terms and Conditions by either checking the acceptance box during online ordering; having the Terms and Conditions link emailed to Customer with their confirmation email; and/or through their use of equipment constitutes the equivalent of a legal signature confirming their agreement to all Terms and Conditions set forth in this agreement. Should Customer not agree with
these Terms and Conditions, Customer shall not utilize any equipment and immediately contact E and L Rentals LLC at the number listed in its rental communications.
As per the Terms And Conditions of this Rental Agreement,
Customer agrees with the following Statements:
1. E and L Rental LLC agrees to rent the described equipment to the Customer.
2. All rent due hereunder for the rental of the equipment by me shall be paid in advance at the time of reservation.
3. I will inspect the equipment to be rented by me upon delivery as described and accept full responsibility for the care of the equipment while it is in my possession. Any damage to the equipment other than caused by reasonable wear and tear, shall be my responsibility and shall be repaired or replaced by E and L Rentals LLC at my sole cost and expense.
4. I will be responsible for the replacement at full retail value of any equipment rented under this agreement, by not returned to E and L Rentals LLC. Bicycles/scooters will be returned at the established residential address agreed upon at time of confirmation.
5. I agree to return to E and L Rental LLC all equipment rented under this agreement by the agreed date and time in a clean condition to avoid any additional charges for which I will be responsible.
6. I agree to hold harmless and indemnify E and L Rentals LLC and its owners, agents, affiliates, and employees for any loss or damage, including any that results from, claims, demands, actions, and/or property damage related to the use of the equipment rented under this agreement.
7. I understand that there are inherent and other risks involved in the sport for which this equipment is to be used, the injuries are a common and ordinary occurrence of the sport, and I freely assume those risks including the risk of injury to myself and to third persons and of damage to my property and property of others.
8. I agree that only person to whom the equipment is rented and those in their party shall use the equipment.
9. I hereby release, remise and discharge E and L Rentals LLC and its owners, agents, affiliates, and employees from any and all liability for damage and injury to myself and /or to any other person and/or property resulting from negligence, installation, maintenance, selection, adjustment, and/or use of the equipment rented hereunder, or any other fault, accepting myself that full responsibility for any and all such damage and/or injury which
may result there from.
10. For any contract or other action against E and L Rental LLC the damages are limited to the amount of rental fee only. I agree that no consequential damages can be collected.
11. The parties agree and understand that if any clause or phrase if this agreement is unenforceable or invalidated by law the rest of the agreement is to remain in full force and effect.
12. As a renter, I certify that I am 18 years of age or older.
13. All instructions on the use of my rental equipment have been made clear to me and I understand the use and function of the equipment. I, the Customer, intending to be legally bound and in consideration of the equipment provided for my use, have read and understand the rental and release agreement above and agree to be bound by all of the above terms and conditions including the limitation for liability of E and L Rentals LLC.
Customer Service Policy
Our Customer Service line is open during our posted business hours on our website to handle any issues or problems you have during your rental. We are happy to attend to any service or maintenance issues as promptly as possible, usually within 2 hours. Service calls to customers inside gated communities are restricted to commercial hours and cannot be serviced after 7PM. We will do our best to attend to customers who have issues or break downs while out riding as soon as reasonably possible. If you have ordered the wrong size and would like to swap out your rental, please notify us as soon as possible and we will have it traded out within 24 hours. Size/equipment swaps are subject to current product availability.
.png)